Terms and conditions
1. Exchanges and Refunds
If for any reason you are unhappy with your purchase we will be pleased to exchange or refund provided they are returned within 14 days in new/unused condition and in their original packaging accompanied by the invoice/packing note.
Please note that all returns must be sent back using recorded delivery. We will not accept responsibility for lost goods or postal costs incurred when returning non-faulty goods. All claims for faulty products must be agreed by the Club and accompanied by a postal receipt. This does not affect your statutory rights.
2. Colour Disclaimer
Please be aware that the colours represented on this website may vary slightly from the garments themselves.
Every item is guaranteed. If for any reason you are not satisfied with any article, we will do our utmost to deal with your complaint to your complete satisfaction. This guarantee does not affect your statutory rights.
4. Prices and availability
Prices quoted in the AFCW Online Store are correct at the time of publishing. We reserve the right to vary these prices from time to time as a result of circumstances beyond our control.
Despite our best efforts, it is possible that from time to time a small number of the products on sale may be mispriced. However, we do verify prices as part of our dispatch procedures. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.
All goods are offered for sale subject to stock availability. We estimate that products will be dispatched within 28 days of your placing an order. However, this is not guaranteed and should not be relied upon as such. As we process your order, we may discover that a product you have ordered is unavailable. Should this occur, we will, at our discretion, either contact you for or cancel your order and notify you of such cancellation.
Sizes and measurements quoted are approximate and should only be used as a guide. Discounts not claimed at the time of ordering will be forfeited.
Payment must be made in £ sterling and is via the secure site at Worldpay. We accept MasterCard, Visa, Eurocard, Visa Delta, Solo, Switch, JCB and Electron. We do not currently accept American Express, Diners Club or Maestro.
6. Privacy and Security
Your payment details are processed through a third-party secure server payment gateway provided by WorldPay. Your e-mail address and other personal data will be retained by AFC Wimbledon in a secure environment, and will only be used in association with the ongoing support of your order. AFCW does not pass this information on to third parties in any form, under any circumstances. Your credit card details will only be retained by WorldPay and its acquiring bank. In the case of a suspected fraudulent transaction, card details may be disclosed to the store/merchant for the sole purpose of performing further checks. The store/merchant is not permitted to retain these details.